Refund Policy

Last updated: October 23, 2026

This policy explains how refunds work for actions taken through TokenAnvil. Because TokenAnvil facilitates blockchain transactions, our refund policy is different from a typical software or e-commerce purchase.

1. Blockchain Transactions Are Final

Once you confirm a token creation or authority transaction in your wallet, it is broadcast to Solana. Blockchain transactions are irreversible by design — no one, including TokenAnvil, the network validators, or your wallet provider, can reverse, cancel, or refund a confirmed transaction. Please review all token details carefully before confirming.

2. Fees Paid to TokenAnvil

The service fee you pay to TokenAnvil (separate from network gas fees) is generally non-refundable once your transaction has been successfully broadcast and confirmed, because the service — deployment of your token, metadata registration, or authority revocation — has been delivered at that point.

2a. Token Page Fee

The one-time fee for an optional Token Page is paid on-chain and is not refundable once the page has been created. If you pay and the page is not created because of an error on our side, contact us with your wallet address and the transaction link and we will fix it or refund the fee. If we remove a page for violating our Terms, the fee is not refunded.

3. When a Refund May Apply

We will consider a refund of TokenAnvil's service fee (not network gas fees, which we do not control or receive) in cases such as:

• A transaction failed to confirm on-chain due to a verifiable bug in TokenAnvil's own interface or code, and the fee was still charged;
• You were double-charged for the same action due to a technical error on our end;
• Our Service was unavailable or malfunctioning at the time of your attempted transaction in a way that caused you to lose funds without receiving the intended result.

To request a review, contact us within 7 days of the transaction via our Contact page with your wallet address, the transaction signature/hash, and a description of the issue.

4. What We Cannot Refund

• Network gas or transaction fees paid to the blockchain itself — these go to network validators, not TokenAnvil, and are never in our possession.
• Losses from market conditions, token price movement, or how a token you created performs after launch.
• Mistakes in the token details you entered (name, symbol, supply, decimals, etc.) — please double-check before confirming, as these often cannot be changed once minted, especially if authorities are revoked.
• Any transaction that was successfully confirmed on-chain and delivered the requested result.

6. Before You Confirm: Avoid Needing a Refund

Because on-chain actions are final, the best protection is a quick check before you sign. TokenAnvil is non-custodial: we never hold your keys or your tokens, and every transaction is shown in your own wallet before it is sent.

• Try it on Devnet first. Run the same token setup on Solana Devnet, where test SOL is free, and confirm the name, symbol, supply, decimals and image look right.
• Read the wallet prompt. Your wallet lists the fee and the network before you approve. Make sure it says Mainnet only when you are ready to launch for real.
• Double-check supply and decimals. These usually cannot be changed after minting, especially once mint authority is revoked.
• Revoke authorities last. Revoking mint, freeze or update authority is permanent. Confirm your metadata is final first.
• Keep your transaction signature. If something goes wrong, the signature from your wallet or a Solana explorer is what lets us review your case quickly.

Ready to test? Open the TokenAnvil app and switch to Devnet for a free dry run.

5. Contact

For refund inquiries, reach us via our Contact page.